2018 World Luxury Spa Award
We have BIG news!
Hot off the press… Harbour Day Spa has been crowned winner of the 2018 World Luxury
Spa Award and we’re over the moon!
For Tracey and I, a late night call on a Sunday night in July delivered this news which left us
walking on cloud nine. Moments like these support our values, our vision and fuels our
passion to keep opening our doors with love. It also gives us a rare moment in this fast-
paced world of business to share our story with you and say ‘thanks’.
What’s the big deal?
Whether you’re a client or team member, this is wonderful news. This prestigious award
recognises the best in the Luxury Spa industry and pushes standards to be raised across the
globe. Based on votes from real people who’ve experienced what we have to offer, it’s a
unique way to ensure we’re on track and find windows for improvement so that our clients
are consistently receiving the best.
Above all, it’s deserving recognition for the talent and genuine passion of every member of
the Harbour Day Spa team. Our crew inspires us with uncompromised quality and
revolutionary treatments. We know they set their sights to the highest heights every day —
to have this appreciated among industry leaders from Luxury Spas in Europe, Africa, Asia,
Middle East, and South America makes us proud as punch!
Can beauty be more than skin deep?
Absolutely! In a fast-paced world where priority is often placed on the latest gizmos and
gadgets, it’s easy to get swept up in hectic schedules and neglect our most precious
possession — our own body and mind. It’s an honour to have our highly trained staff deliver
indulgent services that focus on wellbeing.
Where did it all begin?
Fourteen years ago, Tracey and I embraced our passion for making people look and feel
their best. We harnessed our experience and committed to creating a space that felt like “visiting your best friend’s home” every time. Plus, with five young daughters between us
we’d be lying if we said we couldn’t recognise the business opportunity of anticipated
formals, weddings and special occasions let alone day-to-day beauty and wellbeing.
Over the years, we’ve looked after people from all walks of life. Teenagers with skin
concerns, hens’ parties, wedding parties, school formals, corporate groups, guys after a
quality barber… even a gorgeous 80-year-old celebrating her milestone with family. We’ve
seen famous faces, including a renowned mischievous footballer, wives and partners of the
Broncos, a Shark Tank investor, and a handful of reality stars. But whether they’re well-
known, or your girl-next-door, every person is a VIP to us and walks out feeling their best,
their most beautiful, and totally rejuvenated.
So, what’s on the cards?
As Harbour Day Spa has grown, we’ve listened to what you want. Our offices were replaced
with the Harbour Barber, welcoming men from far and wide. Our board room was converted
into three skin clinic rooms to meet demand and every week we add names to our guest list
of now over 24,000 while always looking after our regulars.
We’re lucky to work in an exciting industry that’s constantly evolving thanks to the rising
demand in anti-ageing treatments. Whether it’s moving to become a paperless business,
renovating the salon, or installing new systems, it’s all with one goal in mind. Making sure
your Harbour Day Spa experience is unforgettable and gives you the spring in your step that
Why do we love our jobs so much?
Easy. It’s not a job when you’re surrounded by the most wonderful people — whether they’re
hairdressers, spa therapists, dermal therapists, client services, support staff, contractors, or
clients, we’re connecting with inspiring people every day.
We think of ourselves as professional, approachable, experienced and truthful. We love what
we do and we love how it makes you feel, so forgive this humble brag — we’re so proud to
receive this recognition of our entire team. From Tracey and I, thank you for your support as
clients and staff. We’re truly living our dream!